Development Status And Trends of Furniture Hardware Industry in The Next Few Years

The development of the hardware industry and the development of various decorative hardware industries have entered a mature stage. The brand competition in the decorative hardware industry is also becoming more and more fierce. Among them, vicious competition in the decorative hardware market is common. On the other hand, long-term price wars will not be able to be maintained. Many decorative hardware merchants will focus on after-sales service as a breakthrough.

Price wars cannot be sustained

The improvement of people's living standards and the further deepening of health awareness have made consumers no longer blindly pursue low prices. While protecting the environment, people should also consider their own safety more. More and more people are paying attention to the appearance, wear resistance, and flexibility of use of decorative hardware, and whether the decorative hardware meets environmental protection requirements.

Seeing that the price war can no longer last, many merchants have turned their attention to after-sales service as a breakthrough. While providing free delivery, they also provide installation suggestions and design drawings, send technicians to conduct actual surveying and mapping of customers' houses, and follow up on the installation of decorative hardware and after-sales issues. Through the improvement of after-sales service capabilities, consumers' awareness of the decorative hardware industry has been further deepened.

After-sales service has become a must-win

In recent years, with the booming real estate market and the increasing number of houses delivered, the decorative hardware industry has also developed rapidly. However, with the surge in the number of companies and the gradual saturation of the market, the decorative hardware industry is also facing increasingly fierce challenges. How to stand out in the fierce competition has become a key factor restricting the development of enterprises.

With the gradual maturity of decorative hardware, various manufacturers have basically mastered this skill, so there is not much difference in the technical content of the products manufactured. Relying on technology to win is no longer suitable for the current market environment and consumer demand. Manufacturers must find a new way to seek a new development model. In the past, manufacturers would compete on price and take the route of low-price competition.

Today, consumers' consumption patterns and consumption psychology have undergone new changes, and low prices are no longer the only purpose pursued by consumers. While protecting the environment, people should also consider their own safety more. Low-priced products will bring consumer concerns, and low-price competition cannot adapt to the development of the industry.

After-sales service has become a must-win for current merchants. According to the editor of Jiuzheng Building Materials Network, the previous decorative hardware companies only provided the service of delivering decorative hardware, which has become too simple. Some companies have begun to provide higher-quality services at a deeper level. For example, while delivering goods for free, they also provide installation suggestions and design drawings, send technicians to conduct actual surveying and mapping of customers' houses, and follow up on the installation of decorative hardware and after-sales issues. Let consumers experience a real one-stop service.

Through the improvement of after-sales service capabilities, consumers' awareness of the decorative hardware industry has been further deepened, which is also a good promotion for decorative hardware brands. At the same time, after-sales service forms a complete industrial chain, which also brings more value-added space to decorative hardware companies, which is conducive to the healthy development of the decorative hardware industry.